FAQs

Frequently Asked Questions

1. What sizes are available for your products?

At Lucid Wander, we offer a range of sizes to fit all body types. Our size chart is available on each product page to help you find your perfect fit. If you need assistance, please don’t hesitate to contact us.

2. How do I know which size to choose?

We’ve created a detailed size guide on each product page to help you find your ideal fit. If you're still unsure, our customer support team is happy to assist with sizing advice or any other questions you may have.

3. What materials are used in your clothing?

Our products are made with high-quality materials to ensure comfort and durability. Our hoodies, t-shirts, and caps are crafted from premium cotton blends, soft fleece, and breathable fabrics designed for all-day wear. You’ll find material details listed on each product page for your reference.

4. How do I care for my Lucid Wander products?

To keep your items looking their best, we recommend following the care instructions provided on the product tags. Generally, wash your clothes in cold water and tumble dry on low heat to preserve fabric quality and prevent shrinkage.

5. Do you offer international shipping?

Yes, we offer international shipping to most countries. Shipping rates and times vary depending on the destination. You can find more information during checkout or contact us for specific shipping inquiries.

6. How long will it take to receive my order?

Orders are typically processed within 1-2 business days. Delivery times vary based on location, but most domestic orders arrive within 3-7 business days. International shipping may take longer, depending on your location.

7. Can I track my order?

Absolutely! Once your order has been shipped, you will receive a tracking number via email to keep you updated on your order’s status.

8. What is your return/exchange policy?

We want you to be completely satisfied with your purchase. If you’re not happy with your order, we accept returns and exchanges within 30 days of purchase. Items must be unused, unworn, and in their original condition. For more details, please visit our Returns & Exchanges page.

9. Do you offer gift cards?

Yes! Lucid Wander offers gift cards, perfect for giving the gift of stylish comfort. You can purchase them directly on our website.

10. How can I contact customer support?

If you have any questions or need assistance, our customer support team is here to help! You can reach us via email at lucidwanders@gmail.com or by using the contact form on our website. We strive to respond to all inquiries within 1-2 business days